Managing Financial Accounts

Tracking down money after someone’s gone can feel overwhelming, but it’s a job you can tackle. We’ll help you find bank accounts, savings, and investments, then secure them properly. You’re not alone; here’s how to get it sorted, step by step.

Step 1: Look for Clues

Start with their papers; check bank statements, chequebooks, or investment letters. These will point you to active accounts. If you’ve got a hunch about where they banked, jot it down. It’s a solid place to begin.

Step 2: Hunt for Lost Accounts

For accounts untouched for 3 years or more, use My Lost Account. Visit www.mylostaccount.org.uk, fill in their details like name and last address, then submit the form. It’s free, and it digs up dormant savings or investments you might’ve missed.

Step 3: Contact the Banks

Call or visit the banks you’ve identified, let them know what’s happened, and ask for account details. Have the death certificate ready; they’ll need it. This step confirms what’s there and gets you moving.

Step 4: Use the Death Notification Service

Notify multiple banks at once with the Death Notification Service. Go to www.deathnotificationservice.co.uk, enter their details and the death certificate, then pick the banks from the list. It freezes accounts fast, so nothing slips through.

Tip: Keep a list of every account you find; it’ll save you chasing your tail later.

Step 5: Secure the Funds

Once notified, banks will freeze the accounts, then get in touch within 10 days about closing them or moving money. It’s one less worry, and we’ll guide you through what’s next.

Extra Support

Need more help? The My Lost Account website explains the search process, and the Death Notification Service site has the latest on participating banks. If it’s all piling up, give us a shout; we’ll sort it like pros.

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You’re doing brilliantly, on to the next step with us by your side.